CPAP Store Las Vegas – Privacy Policy 

Effective Date: June 1, 2023
Last Updated: July 24, 2025

CPAP Store Las Vegas is committed to protecting your personal information and ensuring transparency in how we collect, use, and safeguard your data—whether you shop with us in-store or online.

1. Information We Collect

We may collect the following types of personal information:

  • Name, email address, phone number, billing/shipping address

  • Payment details (processed through secure gateways)

  • Prescription or health-related information voluntarily submitted

  • IP address, device/browser info, and site usage behavior

2. How We Collect It

  • When you place an order or register for an account

  • When you upload a prescription or communicate with us

  • When you subscribe to SMS, email, or promotions

  • When you browse our website or interact with ads

3. How We Use Your Information

  • To process and fulfill your orders

  • To send updates, receipts, and promotional messages (with consent)

  • To improve website performance and user experience

  • To detect and prevent fraud

4. Cookies & Tracking Technologies

We use cookies, Google Analytics, and Meta Pixel to track behavior, analyze traffic, and improve functionality. You can control cookies via browser settings.

5. Google AdSense & Advertising Tools

We may use Google AdSense and other third-party tools to deliver relevant ads.
You can opt out of interest-based ads at:

6. Do Not Track (DNT)

We honor DNT browser settings where supported and limit tracking when enabled.

7. Children’s Privacy (COPPA)

We do not knowingly collect or market to anyone under age 13. If such data is found, it will be removed upon request.

8. Health Information Disclaimer

CPAP Store Las Vegas is not a healthcare provider or HIPAA-covered entity. Any health-related details you provide are used solely to fulfill your order. Please do not send sensitive PHI via unencrypted platforms like SMS or email.

9. Record Retention

  • Order and transaction history: up to 7 years

  • Customer support records: up to 3 years

  • Prescriptions: deleted after 12 months unless linked to recurring needs

10. Your Privacy Rights (California + Federal)

California residents have the right to:

  • Request access or deletion of personal data

  • Opt out of marketing communications

  • Know what personal data is collected and why

  • File a complaint with the California Attorney General if rights are violated

Email us at info@cpapstorelasvegas.com to submit a privacy request.

11. Mobile Messaging & CAN-SPAM Compliance

  • We only send emails, texts, and WhatsApp messages with your opt-in

  • You can opt out at any time by replying STOP or clicking unsubscribe

  • Our emails include our business address and opt-out link

12. Fair Information Practices & Data Breach Notification

If a data breach occurs, we will notify affected users via email within 7 business days. You have the right to pursue legal recourse under U.S. privacy laws.

13. Accessibility

If you need this policy in another format (e.g., large print or audio), please email us at info@cpapstoreusa.com

14. Terms of Use

Your use of our site is subject to our Terms of Use, which govern acceptable use, disclaimers, and limitations of liability.

15. Policy Updates

We reserve the right to update this policy. Revisions will be posted on this page with an updated effective date. Major changes may also be announced via email or website banner.

16. Contact Us

CPAP Store Las Vegas
3325 W Desert Inn Rd, Suite 301
Las Vegas, NV 89102
Email: info@cpapstoreusa.com
Phone: 888-512-7278